After going through so much with other dealerships and getting myself out of a bad situation with my previous car I was very doubtful. Went in yesterday and drove off the lot with my new car. Michael Martorelli was so helpful and had my best interest at heart. Even came on his off day to make sure all the paperwork was complete and the deal was sought through the end. I'm am very grateful thank you.
They took care of my service needs in the time promised and kept me updated on the progress of the work. They also fixed a problem with the radio.
Very personal and friendly staff. Love the fact that Ziggy (dog) is welcome, and have treats!! Always a pleasant experience! Great vehicles...love my Crosstrek!!
very friendly employees and no pressure to have things done only what you came in for but suggestions for next visit. give you a chance to prepare .
My salesman Andrew was great to deal with, I test drove several trucks before I found the one I liked, he was very patient and accommodating to my needs. The buying process was quicker then any dealership I have dealt with. They even let me leave my rental car at the dealership and returned it to Enterprise for me.
No one enjoys the anticipated stress of car buying. From the moment we called on the phone to the final signature, everyone was so pleasant. The entire staff works together as a team to ensure it was a good experience, and they did it. All Dealerships could and should model their teams after Castle. Call them and see what we mean. It is unheard of. Ask for Mike M.!
Mike M. did everything he could to make sure I was happy. Justin was very friendly and made sure my buying experience was satisfactory. Would reccomend!
No high pressure. Sales representative reviewed what they had on hand and explained they were able to work with other dealers to find a car equipped the way we wanted.
Prompt service. Employees are very cooperative and accommodating . We would recommend this center for it ‘s good service ! No dull moment experienced inside, food,water,magazines,tv and books!A very nice place to go for service .
First-rate service. very nice employees, received free car wash. love my Subaru, I like bringing my care here when it needs service because it is always fixed correctly the first time.
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