Customer Testimonials

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Google Nov 25, 2022

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Google Nov 23, 2022

Tiffany at castle was good to work with. Made me happy with my deal and new outlander sport. Cashier and managers was great too

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Google Nov 22, 2022

It was a very nice expereience . Andrea was so helpfut and lm hanycappef and she did everytting to help me out

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Google Nov 19, 2022

Great night of buying a truck thank you Tiffany Arnold!!!!!

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Google Nov 17, 2022

Tiffany Arnold Best experience buying a car I've ever had

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Google Nov 15, 2022

Much better than the last experience I went through last week at another dealer. Tiffany Arnold was very east to work with. Any questions she had the answer. In and out in short time.

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Google Nov 12, 2022

Andrea Herrera did a great job!! I highly recommend her she was very knowledgeable and helpful 🤩

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Google Nov 9, 2022

I just want to say thank you Andrea!! You was very helpful and I appreciate all the help! Thank you so much you guys rock here!

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Google Nov 8, 2022

The service by Andrea Herrera Was super!! I will definitely recommend Castle to all my family and friends

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Google Nov 5, 2022

Very easy to work with.

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Google Nov 4, 2022

Fast easy process, extremely happy with the entire process.

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Facebook Oct 30, 2022

Danny was great. Did not take long at all buying our new vehicle. Made the experience great!

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Google Oct 29, 2022

They were wonderful!!! Thank you so much to everyone at Castle Mitsubishi!!!

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Google Oct 28, 2022

Very professional, the process with them is quick and easy you are not sitting and waiting for hours an hours to buy a car . I give them 5 stars ⭐️ plus 5 . Highly recommend .

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Google Oct 26, 2022

Andrea Herrera was pleasant to work with! Definitely a great buying experience!

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Google Oct 24, 2022

Tiffany was amazing. She was fair and honest.

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Google Oct 23, 2022

They got us in really fast and even thought they didn’t have the car I originally wanted Danny paired me with a really good fit

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Google Oct 22, 2022

Andrea was fantastic. Very helpful and considerate of our time and needs. 10/10 recommend.

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Google Oct 22, 2022

Andrea was a great salesperson, the process was quick and easy to purchase a used outlander.

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Google Oct 22, 2022

Tim was a great help and very attentive to our needs. He cased down the car we wanted and really followed through to get us exactly the deal we were looking for. He answered all of our questions and was a great help. I highly recommend giving Tim a call, he will take care of you!

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Google Oct 22, 2022

My experience with Tiffany was fantastic! Very easy going and relatable on the test drive. She was consistently looking for the best deal for me while I was there. From the several dealership visits I have had, this one with Tiffany at Castle Mitsubishi was worthy of 5 stars

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DealerRater Oct 21, 2022

Andrea Herrera was great and very helpful and personable in purchasing our Ford at the dealership! - Steve

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Google Oct 19, 2022

Awesome experience with Tim, our sales consultant and most especially Anest, GM who made our buying experience super spectacular. They were very friendly and made us feel comfortable and helped us out in our special circumstance buying our first vehicle as a new immigrant in the states. I'm giving them 5-star for excellent customer service! Buy your car here! You won't regret it! My sister bought hers here 2 years ago and referred us here due to same wonderful experience.

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Google Oct 19, 2022

I’m very happy and thankful with Andrea Herrera for helping me buy my new Chevy Silverado. Everything went very smoothly and my experience was great.Will highly recommend purchasing from Castle Mitsubishi.

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Google Oct 19, 2022

Had a great experience here. Came 2 different times about 3 weeks apart. They really try to get you into a car that you like and fits you. They/they're online departments followed-up between my 2 visits as well. The employees are quite personable and really want to help you get into a new vehicle.

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Google Oct 18, 2022

Loved the service I received from Andrea and Tim!! Me and my mom both got cars from here and I’ve already recommended 2 more people go ! Thank you Andrea and Tim! 😊

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Google Oct 16, 2022

Overall I had a great used-truck buying experience at Castle. Andrea was very friendly and easy to work with. I didn't feel pressured to buy, everyone was really friendly and helpful. Very different from my experiences at other dealerships with high pressure sales techniques. Castle gave me a a fair price for my trade-in and I feel like I got a fair deal on the truck. I'll certainly be coming back to check their inventory on my next vehicle purchase. If I HAD to complain about something, it would probably be the wax job on the truck. But ...

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Google Oct 16, 2022

Andrea Herrera helped me buy my beautiful Outlander today. She was informative and very personable. My experience today was great. I never once felt pressured and we proceeded with the process in a pace I was most appreciative of. The finance manager was amazing, straight forward and a man with integrity. I highly recommend purchasing from Castle Mitsubishi.

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Google Oct 15, 2022

Tiffany at castle was fabulous to work with. Very friendly and knowledgeable. Highly recommend

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Google Oct 11, 2022

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Google Oct 11, 2022

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Google Oct 8, 2022

Tiffany was awesome and helpful.. She provided us with great customer service. Explained everything to us with patience.

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Google Oct 2, 2022

Such a nice and smooth experience. My friend who has bought several cars from this place told me about it so I came in met with Tiffany and drove off with a nice vehicle and they even gave me a nice amount of money for my trade in vehicle I would highly recommend buying a car from here

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Google Oct 2, 2022

Tiffany did a wonderful job can't wait to get my next truck from her

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Google Oct 1, 2022

Always excellent service. 👍

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Google Sep 24, 2022

We are so pleased with the service that Tiffany has given us from the start to the finish!! She was very thorough, efficient very accommodating & extremely friendly! We are so happy with our new Pilot!! We will definitely recommend this fantastic seller and great dealership to all of our friends and family!…Thank you so much Tiffany!!

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Google Sep 22, 2022

We went home with a nice outlander and they were kind enough to take our older smaller Prius off our hands. Very kind and helpful staff.

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Google Sep 14, 2022

Tiffany Arnold in Portage assisted me professionally and has a great work personality. She is knowledgeable, but is also funny and easy to interact with as well. Great social skills.. My mom insists on purchasing a vehicle from Tiffany in the near future. -Britney Lesczynske

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Google Sep 14, 2022

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Google Sep 13, 2022

My purchase experience was excellent with tiffany arnold

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Google Sep 12, 2022

Very quick. Friendly. Clean place. I came in with a issue and they fixed it with no problem. I will be returning.

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Google Sep 9, 2022

Just purchased my New Dodge Charger Daytona With Andrea Herrera in Portage. Customer Service was great and the process was easy! Definitely Recommend her and this location when looking for cars!

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Google Sep 8, 2022

I had a wonderful experience here because of my saleswoman Tiffany Arnold. She made this whole process stress free and really went out of her way to help me. Im %100 satisfied by her professionalism. Honestly if you find yourself wanting a car head to castle mitsubishi and ask for Tiffany Arnold, you truly won't be disappointed. 10/10 would definitely recommend!

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Google Sep 8, 2022

Tiffany was great! amazing experience. Recommend!!

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Google Sep 3, 2022

Good Customer Service

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Google Sep 2, 2022

Great sales team.

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Google Sep 2, 2022

Tiffany Arnold & Andrea Herrera, Anast Kiriakopoulos . What a great awesome experience and top notch customer service!!! I will definitely always bring my business to Castle Mitsubishi in the future and referring anyone I know. Thank you.

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Google Aug 30, 2022

I worked with Tiffany Arnold when I went. The experience was amazing and the most friendly salesperson I’ve ever worked with.

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Google Aug 26, 2022

Over all I made the right decision to buy from you. If the service department is just as good you have me as return customers.

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Google Aug 26, 2022

Tiffany Arnold was a pleasant person very good customer service skills. Will check her out again.

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Google Aug 23, 2022

Tiffany was excellent. Very friendly and professional. Highly recommend this place!!

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Google Aug 23, 2022

Tiffany offered me incredible service and was by far the best car saleswoman I’ve ever had. Great customer service here overall!

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Google Aug 23, 2022

Tiffany was very kind and helpful during this confusing process. 😁

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Google Aug 21, 2022

Tiffany provided great service, friendly, informative, resourceful, and fast. We love our new car!

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DealerRater Aug 20, 2022

My husband and I drove three hours to castle and we were greeted at the door. Tiffany was fabulous and efficient to work with. Very happy with our experience.

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Google Aug 17, 2022

I went to Troy. He helped me get a car when I really didnt think I was going to be able to! He made sure I was comfortable with what I paid and I understood everything. I am very thankful I walked in! He put my son and myself in a very safe car!! Go see Troy!

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Google Aug 15, 2022

Great customer service… Tiffany Arnold was a great help highly recommended!!

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Google Aug 14, 2022

Had my brakes replaced and very happy with the results. Great service! Castle is the best!!

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Google Aug 14, 2022

Tiffany gave me great customer service and was very knowledgeable about the car and the process. Thank You!!!

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Google Aug 13, 2022

Tiffany greeted us with a smile and firm handshake. That same confident and pleasurable approach guided us through a seamless purchase process. The dealership and Tiffany are outstanding.

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Google Aug 12, 2022

Outstanding Service Great People I wouldn’t take my truck anywhere else for service…

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Google Aug 9, 2022

Micha was very helpful professional and concerned for my happiness throughout the process. Best time I've ever had buying a car.

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Google Aug 9, 2022

Thank you Andrea Herrera and Danny! I walked in not knowing how much I could love my new Outlander! The family and I love our new vehicle! Thank you both so much for helping us make this happen. Andrea really assisted all my needs and wants. You both work great together as a team! And I won't forget Rob the manager; he is awesome as well! Very nice staff! Dream team right here at Castle Mitsubishi!

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Google Aug 7, 2022

Professional, courteous

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Google Aug 7, 2022

Tiffany was amazing! She went above and beyond. I really enjoyed her down to earth persona and her insight on some other things🤯 Thanks sis!

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Google Aug 6, 2022

Absolutely loved working With Tiffany l! She was extremely kind and willing to work with me and answer all my questions. Highly recommend Tiffany!!!!!!

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Google Aug 6, 2022

Very pleased with my salesman. He was knowledgeable and made my experience very pleasant!

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DealerRater Jul 31, 2022

Friendly, easy to work with staff. Second time buying a vehicle here, very happy with the easy process.

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Google Jul 27, 2022

Great service and awesome people, Tim is my guy

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Google Jul 24, 2022

Tiffany Arnold was awesome. Her communication with us was prompt, courteous, and consistent.

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Google Jul 19, 2022

Anast was great with crunching numbers to get the best possible rate. He was informative and professional. Danny also assisted me. He was courteous and professional. The duo were made the paper work easy to understand and prompt.

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Google Jul 17, 2022

My dad and i went in looking for an outlander. We met with Troy who was very informative. We had lots of questions and wanted something that was safe yet still large enough for the family. Troy was very patient with us and even invited us to have some lunch while waiting. Troy is def friendly face we will be seeing again when it comes time to get another vehicle.

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Google Jul 14, 2022

They are the best. Tim and Anast got me in a car with lower payments. I would definitely recommend everyone coming here. 10 out of 10 customer service.

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Google Jul 11, 2022

Troy kingery was our sales person today. Very helpful and knowledgeable. He answered all our questions.

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Google Jul 10, 2022

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Google Jul 8, 2022

My boyfriend and I came in to look for a vehicle today. Tiffany was absolutely amazing throughout the entire purchase process and worked with us to find the perfect car. I will be recommending Castle Mitsubishi to anyone looking for a reliable car at a phenomenal price!

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Google Jul 4, 2022

Tiffany Arnold helped us buy our car over the weekend and she was very helpful. She’s very personable and made us feel at ease during the process and did not pressure us into buying anything. She gave us all the information up front that we needed. We were in and out with our new car in less than two hours of looking, asking questions, and doing paperwork. Highly recommend Tiffany at Castle!!

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Google Jul 2, 2022

Tiffany was good to work with Fair and transparent Easy car buying experience

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Google Jun 30, 2022

Great sales staff, professional all around, highly recommended.

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Google Jun 28, 2022

I went into Mitsubishi and Danny helped me out with everything I needed. Although I wasn't able to purchase today, he explained thoroughly why and what I needed to do on my end to be able to purchase in the future. I highly recommend Castle Mitsubishi for your next vehicle purchase!!!

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Google Jun 27, 2022

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Google Jun 26, 2022

Troy knows his stuff. Great personality for his occupation. Will definitely recommend people to him in the near future.

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Google Jun 25, 2022

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Facebook Jun 24, 2022

Had an issue with my 2019 Outlander they got me in and out with no trouble . !

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DealerRater Jun 22, 2022

I finally contacted this dealer, after watching 1 car on site. To bad for me..it was sold just a day or 2 before I sent my request. On the upside, they will be looking for the perfect car for me. Thank you

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Google Jun 22, 2022

Tiffany Arnold was fantastic and fast can’t wait to do business here again.

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Google Jun 22, 2022

Nicholas and Anast did a great a job. although Nicholas was a new rep but he really showed his commitment to making sure my experience was enjoyable and stress free. Invest into his career and you will get your investment back 10 fold

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Google Jun 21, 2022

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Google Jun 21, 2022

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Facebook Jun 20, 2022

Had an issue with my Mitsubishi I bought from a different dealership. They got me in quick, had the problem fixed and out the door in no time. Friendly staff will definitely be using them from now on! Thanks guys!

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Google Jun 19, 2022

Great, quick experience. Tiffany was thorough but got me on the road in no time. Definitely recommend.

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Google Jun 17, 2022

Great experience, everyone was very helpful from the emails I received from Cheyenne to purchasing my new Mitsubishi Outlander sport! I researched it online and ended up upgrading because of the price and looks of it.

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Google Jun 14, 2022

Had a GREAT experience with Nick and Tiffany today. Got a new vehicle with an amazing deal. Will definitely be back or send customers.

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Google Jun 13, 2022

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Google Jun 5, 2022

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Google Jun 1, 2022

Tiffany Arnold was great. Helpful, personable and knowledgeable. Highly recommend see her when looking to purchase a car

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Google May 31, 2022

My sales consultant was Tiffany A. This was an amazing experience. I love my new 2022 outlander sport! The process was very smooth and she made me feel very comfortable during the test drive and signing of paperwork. If you are looking to buy a vehicle, ask for Tiffany! - Mary J

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Google May 29, 2022

It was my first time coming to a Mitsubishi Service Center and they did not disappoint. The staff was very insightful and kind! I enjoyed getting serviced there than in my hometown.

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Google May 29, 2022

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Google May 28, 2022

Had a great experience with Tiffany! She helped me get a truck with a low APR on a 2006 Sierra. Go see her for a vehicle if you need one👍