Friendly and courteous. no more woods are needed. Subaru is an easy car to sell. Will know more when it comes time for service. Twenty five.
Did my car shopping on the internet; Carnax, Cargurus, Autofinder, etc. Found this car from Castle Subaru listed on Cargurus. Called dealership to get more info and negotiate selling price. Drove 3 hours to dealership. Everything was as promised. Completed paper work and drive car home. Love the car and very pleasant buying process.
Staff was so attentive and kind. All questions and concerns were answered. Very clean and friendly atmosphere. I only wish I hadn't waste so much time looking at other places. This place is the best.
Ricky C., my salesman was great ,Joe the manager great...easy, comfortable, and they went above and beyond to make this experience fo smooth! I would reccomend to all family and friends!
Great experience here. Got the deal I'd hoped. No heavy or pushy sales. In and out in enough time to get my kids from school. Easy peazy! Highly recommend.
Awesome people, never pushy but always there to help and answer any and all questions. Tony the salesmen was the greatest. I would recommend them to anyone
I tried to buy a car here since I like the service dept. but the price was $2300.00 more than I paid for the same car elsewhere. Do they think we don't do research before we come? The service dept. is great but they do so many follow up calls, recommendations of unneeded service, etc. that I may end up going elsewhere. So this place is worth checking out but keep an open mind.
Great Salespeople, introduced to Service Department, Finance Department very helpful. Castle dealership is top notch and I'm really happy we made the trip across Northern Indiana to Portage. We have a 1998 Subaru Forrester, with 186,000 miles, still getting the family around today . My wife and I knew exactly what we wanted from our own personal experience how reliable Subaru's are. Bazinga! Thanks again Castle.
I went there with 1 vehicle in mind and they made it happen! Even though they didn't have it available when I got there! They went above & beyond to get me exactly what I wanted! Tony Alvarez was great to work with!
Great experience overall. Went only planning on browsing to confirm we liked the car but ended up getting a great deal that we couldn't pass it up. Jeff helped us and was straight forward and didnt give us the typical salesman spiel, and didnt try to push us in any direction, which I greatly appreciated. No pressure whatsoever! My boyfriend and I have already recommended Castle to a friend in Illinois who is considering a Subaru and will continue to refer them to others in the market for a new car!
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